Data Protection

Myr66 Privacy Policy — Our Commitment Protecting the Personal Data of Malaysian Players

At myr66, we understand that your personal information is a trust placed in us. This document clearly and transparently explains how we collect, use, store, and protect your data — in plain language, without the jargon.

Last updated: 1 July 2026 Bahasa Melayu (ms-MY) Version v3.1
Your Data Is Safe
256-bit SSL encryption. No data sales. Deleted upon request.
This policy takes effect on 1 July 2026

Myr66 Data Protection Principles

Six core commitments that guide how we manage your personal data

Collected Lawfully & Transparently

Myr66 only collects personal data that is genuinely necessary for the operation of your account. We always inform you of the reason data is being collected and obtain your consent beforehand. No silent or hidden data collection takes place on the myr66 platform.

Used for Stated Purposes Only

The data you provide to myr66 is used solely for the purposes stated in this policy — account management, payment processing in MYR, customer support, and legal compliance. Your data will not be used for any other purpose without fresh consent.

Never Sold to Third Parties

Myr66 has never and will never sell, rent, or trade members' personal data to advertisers, data brokers, or any third party for commercial gain. Your privacy is not a product we deal in. This is a commitment we have upheld since day one.

Protected with Advanced Encryption

All data stored and transmitted within myr66's systems is protected with AES-256 encryption and up-to-date SSL/TLS protocols. Our databases are safeguarded by multiple layers of security, including firewalls, real-time threat monitoring, and regular security audits conducted by independent experts.

Full Access & Rectification Rights

You have the full right to access, correct, and request the deletion of your personal data held by myr66 at any time. The process is straightforward — simply contact our support team and we will handle your request within 14 business days.

Retained No Longer Than Necessary

Myr66 adheres to the principle of data minimisation — we do not retain your data for longer than is necessary for the stated purpose or as required by Malaysian law. Account data that has been inactive for more than 5 years will be automatically deleted in accordance with our secure data disposal procedures.

This Privacy Policy applies to all services offered by myr66 through the myr66.xyz website, including account registration, deposits and withdrawals, live casino games, Sports Betting, lottery, jackpot slots, blackjack, e-sports, and all other current or future services on the platform. By using any myr66 service, you agree to the terms of this Privacy Policy.

Section 1
Types of Personal Data Collected by myr66

Myr66 collects your personal data across several categories depending on how you interact with our platform. Below is a full list of the types of data we may collect:

Data Category Example Information Primary Purpose
Identity Data Full name, date of birth, MyKad/passport number Identity Verification (KYC)
Contact Data Malaysian phone number, email address, residential address Communication & Support
Financial Data Payment methods (TnG, GrabPay, DuitNow, FPX), deposit & withdrawal records in RM Transaction processing
Game Data Betting records, winnings, games played, activity history Platform Operations & Responsible Gaming
Technical Data IP address, device type, web browser, operating system, access time Security & fraud detection
Cookie Data Session cookies, language preferences, display settings, analytics cookies User experience & performance analytics

Data Minimisation Principle: myr66 only collects data that is genuinely necessary to provide services to you. We do not collect sensitive information such as biometric data, health data, or sexual orientation — such information is entirely irrelevant to the operation of our platform.

Section 2
How Your Data Is Collected

Myr66 collects your personal data through several different channels. It is important that you understand each of these so you can make informed decisions about your privacy:

  • Account Registration: When you register a new account with myr66, you voluntarily provide basic identity and contact information. This includes your name, Malaysian phone number, email address, and date of birth.
  • Identity Verification (KYC): To comply with legal requirements and protect your account, myr66 may request identity verification documents such as a copy of your MyKad or Malaysian passport at certain stages, particularly before large withdrawals are processed.
  • Financial Transactions: When you make a deposit using Touch 'n Go eWallet, GrabPay, DuitNow, Boost, ShopeePay, or FPX via Maybank2u or CIMB Clicks, our system records the transaction details required to process and verify your payment in MYR.
  • Platform Activity: myr66's systems automatically record your betting activity, games played, and session history. These records are necessary for processing winnings, resolving disputes, and supporting responsible gaming programmes.
  • Support Communications: When you contact the myr66 support team via live chat, email, or WhatsApp, those conversations may be recorded for training purposes, service improvement, and as a record of issue resolution.
  • Cookies & Web Technologies: The myr66 platform uses cookies and similar tracking technologies to enhance the user experience. Further details on this can be found in Section 7 of this document.
Section 3
How Your Personal Data Is Used

The personal data we collect from you is used solely for the following purposes. myr66 is committed to not using your data beyond the scope outlined here without obtaining fresh consent from you:

  • Account Management: Creating and maintaining your myr66 account, processing secure logins, and ensuring a personalised experience for you.
  • Financial Transaction Processing: Processing deposits and withdrawals in MYR through your chosen local payment method, verifying the source of funds, and ensuring every transaction is handled accurately and promptly.
  • Identity Verification & Fraud Prevention: Verifying member identity to protect your account from unauthorised access, and detecting and preventing fraud, money laundering, and platform abuse.
  • Gaming Services Provision: Gives you access to everything myr66 has to offer — from Sports Betting on the Malaysia Super League, EPL, badminton, and e-sports, to live casino blackjack, jackpot slots, 4D and Toto lottery, and all other games on the platform.
  • Customer Support: Helps us resolve any account, transaction, or game-related issues and enquiries more efficiently and effectively.
  • Legal Compliance: Complying with applicable legal and regulatory obligations, including reporting requirements to authorities as mandated by Malaysian law.
  • Responsible Gambling: Monitors gameplay patterns to identify players who may need assistance and to support myr66's responsible gaming programme.
  • Service Communications: Sends important notifications about your account, security updates, changes to terms, and relevant service information via email or SMS to your Malaysian phone number.

Marketing: myr66 may use your email or phone number to send promotional information and exclusive offers — but only if you have given explicit consent to receive marketing communications during registration or through your account settings. You can opt out of marketing emails at any time via the "unsubscribe" link in any promotional email or through the notification settings in your myr66 account.

Section 4
Disclosure of Data to Third Parties

Myr66 does not sell, does not rent, and does not trade your personal data to any third party for commercial purposes. However, there are limited situations where we may need to share your data with certain parties under strictly controlled circumstances:

  • Payment Service Providers: To process your transactions in MYR via Touch 'n Go eWallet, GrabPay, DuitNow, Boost, ShopeePay, and FPX, the required transaction data is shared with the respective payment service providers. These parties are bound by strict confidentiality agreements with myr66.
  • Game Software Providers: Third-party game providers that supply slots, live blackjack, lottery, and other games may receive session data required for the technical operation of those games. This data is limited to the minimum necessary.
  • Technical Support Service Providers: Companies providing hosting, cloud infrastructure, and technical support services to myr66 may have limited access to data solely within the scope of their technical duties.
  • Statutory Authorities: myr66 will disclose personal data to Malaysian authorities (such as the police, MACC, or courts) when required by a valid court order, warrant, or applicable Malaysian law. In such cases, we will notify you of the disclosure where permitted by law.

All third parties working with myr66 are required to comply with strict data protection agreements. They are not permitted to use your personal data for any purpose other than what is specified in their agreement with myr66, and may not disclose it to any other party without our written consent.

Section 5
Data Security Measures at myr66

Myr66 invests significantly in security infrastructure to ensure your personal and financial data remains protected at all times. The following are the key security measures we have in place:

  • 256-bit SSL/TLS Encryption: All data transmitted between your device and myr66 servers is encrypted using the latest SSL/TLS protocols — the same standard used by leading Malaysian banks such as Maybank and CIMB.
  • Data Encryption at Rest: Data stored in myr66's databases is encrypted using AES-256, ensuring it remains unreadable even in the event of unauthorised access to our storage systems.
  • Two-Factor Authentication (2FA): myr66 offers and encourages the use of two-factor authentication for all member accounts. With 2FA enabled, logging in requires not just your password but also a one-time verification code sent to your Malaysian phone number.
  • Real-Time Threat Monitoring: myr66's security systems monitor platform activity around the clock to automatically detect intrusion attempts, unusual activity, or potential data breaches.
  • Regular Security Audits: myr66 undergoes regular independent security audits by accredited cybersecurity firms to ensure our systems remain current with industry best practices and are not exposed to known security vulnerabilities.
  • Internal Access Controls: Only specifically authorised myr66 staff may access members' personal data, and only within the scope of their duties. All access is automatically logged and monitored.

While myr66 implements comprehensive security measures, no system can be guaranteed 100% secure. In the event of a data breach that affects you, myr66 is committed to notifying you within a reasonable timeframe and taking immediate action to minimise the impact. You can help protect your account by using a strong password and enabling 2FA.

Section 6
Data Retention Period

Myr66 retains your personal data only for as long as necessary to fulfill the purposes outlined in this policy or to comply with applicable legal obligations. The following are general guidelines on our retention periods:

  • Active Account Data: For as long as your account remains active on myr66. This data is required for the ongoing operation of your account and the services you use.
  • Financial Transaction Records: A minimum of 7 years from the transaction date, in accordance with Malaysian legal requirements relating to financial records and anti-money laundering.
  • Identity Verification (KYC) Data: 5 years after account closure or after the date of the last transaction — whichever is later — in order to comply with legal requirements.
  • Customer Support Records: 3 years from the date of interaction, retained for reference in the event of any related disputes or complaints.
  • Gaming Activity Data: 3 years from the date of activity, required for dispute resolution, auditing, and responsible gambling programme support.
  • Inactive Account Data: Accounts that have been inactive for 5 consecutive years will be automatically deleted after a notice has been sent to your registered email address.

Once the specified retention period has elapsed, your data will be securely deleted from all myr66 systems using data destruction methods that ensure it cannot be recovered. Where the same data is required for multiple purposes with different retention periods, the longer period will apply.

Section 7
Cookies & Tracking Technologies

The myr66 platform uses cookies and similar technologies to enhance your experience. Cookies are small text files stored on your device when you visit our website. The following are the types of cookies we use:

  • Session Cookies (Required): Required for core platform functions — such as maintaining your login state during an active session. These cookies are automatically deleted when you close your browser. Essential cookies cannot be disabled as they are critical to the security and basic functionality of myr66.
  • Preference Cookies (Functional): Remembering your preferences such as language (Bahasa Melayu), display settings, and your favourite games to deliver a more personalised experience on your next visit.
  • Analytics Cookies: Helping us understand how players use the myr66 platform — which pages are visited most often, average session duration, and where users encounter issues. This information is used to improve the platform. Analytics data is collected in aggregate and cannot be used to identify you individually.
  • Security Cookies: Assists myr66's fraud detection systems in distinguishing between legitimate user sessions and bot activity or unauthorised access attempts.

You can manage your cookie settings through your web browser preferences. Please note that disabling certain cookies may affect the functionality of some parts of the myr66 platform. For the best experience, we recommend allowing at least session and security cookies.

Mobile Browser Note: Over 85% of myr66 players use smartphones. Cookie settings can be managed through your browser app (Chrome, Safari, Firefox) on your Android or iOS device.

Section 8
Your Rights Regarding Personal Data

As a myr66 member and an individual whose personal data we hold, you have the following rights, which you may exercise at any time:

Right of Access
Request a copy of all personal data myr66 holds about you at any time.
Right to Rectification
Request correction of any inaccurate or incomplete data in our records.
Right to Erasure
Request deletion of your data when it is no longer needed, subject to legal obligations.
Right to Restriction of Processing
Request that we restrict how we process your data in certain circumstances.
Data Portability
Request your data in a machine-readable format for transfer to another platform.
Right to Object
Object to the processing of your data for direct marketing purposes at any time.

To submit any request relating to the rights above, contact the myr66 Data Privacy Officer at support@myr66.xyz with the email subject line "Data Privacy Request". Please include your full name and myr66 account number to help expedite the process. myr66 is committed to processing all requests within 14 business days.

Section 9
Child Protection

Myr66 takes child protection in the context of online gambling very seriously. The myr66 platform is exclusively for individuals aged 18 and above only. We do not knowingly collect personal data from individuals under the age of 18.

The measures we take to prevent use of the platform by individuals under age include:

  • Date of birth verification at the time of account registration
  • A KYC process that verifies player age through official Malaysian documents
  • A pattern detection system capable of identifying suspicious activity related to underage account usage
  • Support for parents and guardians in managing their children's internet access

If you suspect that someone under the age of 18 has registered or is using the myr66 platform — whether your own child or someone else's — please report it to us immediately at support@myr66.xyz. We will investigate and take prompt action. Any data confirmed to belong to a minor will be permanently deleted without delay.

Section 10
Amendments to This Privacy Policy

Myr66 reserves the right to update this Privacy Policy from time to time to reflect changes in our privacy practices, new legal requirements, or the addition of new services to the platform. When material changes are made, we will take the following steps to ensure you remain informed:

  • A pop-up notification or banner will be displayed upon your next login, prompting you to review the latest version
  • A notification email will be sent to the email address registered to your myr66 account
  • The "Updated" date at the top of this document will be revised to reflect the date of the latest amendment

Your continued use of the myr66 platform after any amendments to this Privacy Policy are published will be considered your acceptance of the updated privacy terms. If you do not agree with the changes made, you may close your account and request deletion of your personal data in accordance with the procedure outlined in Section 8.

Regular Review: We recommend reviewing this Privacy Policy from time to time, particularly after receiving any update notifications. The latest version is always available at myr66.xyz/privacy-policy.

Section 11
Contact Us About Privacy

If you have any questions, concerns, or complaints regarding how myr66 handles your personal data, or if you wish to submit a request relating to your privacy rights, please contact myr66's Data Privacy Officer through the following channels:

  • Email: support@myr66.xyz (subject: "Privacy Policy Enquiry")
  • Live Chat: Available 24 hours a day, 7 days a week via the chat icon on myr66.xyz
  • Target Response Time: Within 3 business days for general enquiries; 14 business days for formal privacy rights requests

Myr66 welcomes your feedback on our privacy practices. If after contacting us you remain unsatisfied with how your complaint was handled, you have the right to escalate the matter to the relevant data protection authority in Malaysia.

Why Data Privacy Matters to myr66 Players

In today's digital age, personal data has become an incredibly valuable asset — and unfortunately, also a significant source of risk if not handled properly. As a player using an online betting platform, you share a range of sensitive information with the platform you choose: your name, phone number, financial details, behavioural patterns — all data that deserves serious protection. myr66 understands the weight of responsibility that comes with the trust you place in us.

Many Malaysian players we have spoken to have shared unpleasant experiences with other platforms — receiving unsolicited sales calls from unknown numbers after registering, getting spam emails from companies they never signed up with, or more seriously, finding their financial information used without their consent. These are the consequences of irresponsible data practices — something myr66 is firmly committed to never doing.

Privacy in the Context of Malaysian Digital Payments

Malaysia is now one of the highest eWallet adoption countries in Southeast Asia. Touch 'n Go eWallet, GrabPay, DuitNow, Boost, and ShopeePay have become part of everyday Malaysian life — from buying teh tarik at a warung to paying toll on the highway. When you use an eWallet or FPX via Maybank2u or CIMB Clicks to deposit into your myr66 account, that transaction data is protected by multiple layers of security on both ends.

Myr66 does not store your full eWallet or banking account details in our systems. We only record the minimum information required to verify that a transaction was completed successfully and for reconciliation purposes in the event of a dispute — not information that would allow anyone to initiate new transactions on your behalf. This is an important distinction that safeguards your financial security.

The Importance of Identity Verification (KYC) for Your Protection

The KYC (Know Your Customer) process that myr66 implements is sometimes seen as a burden by certain players — but in reality, it exists to protect your own interests. Consider what could happen if someone gained access to your myr66 account and requested a withdrawal to a different bank account. Without a rigorous KYC process, myr66 would have no way to verify that the person making the withdrawal is actually you, and your funds could be lost with no way to recover them.

Through KYC, myr66 ensures that withdrawals are only made to verified accounts in your own name, and that any critical account changes require additional identity verification. Your KYC data is protected at the highest security level within our systems and is not accessible to regular myr66 staff — only specially trained compliance personnel may access it, strictly within specific, logged contexts.

Privacy Controls Are in Your Hands

Myr66 believes that players should have meaningful control over their personal data — not just nominal control that looks good on paper but is difficult to exercise in practice. That is why we have built easy-to-use privacy controls directly into your myr66 account settings. From updating personal information and managing notification and marketing preferences, to requesting a full data report or account deletion — everything can be done through an intuitive interface without needing to write formal letters or wait weeks for a response.

We are also committed to transparency — if we make any changes to how we handle your data, you will be notified proactively, not simply through a quiet update to a policy document that rarely gets read. Trust is built through consistent action over time, and myr66 is committed to continually earning and maintaining your trust in every aspect of how we handle your personal data.

Related Documents

This Privacy Policy should be read together with Terms & Conditions myr66 and page Responsible Gaming us for a full overview of your rights and responsibilities as a member of the myr66 platform.

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Questions about privacy? Email us at support@myr66.xyz — we respond within 3 business days.

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